How TAM Handles Multiple Applications

TAM allows applicants to apply for as many different positions as they wish.  TAM then maintains a separate record for each application.  This is done because the applicant may submit a different resume or cover letter for different positions, and because you are likely to have different pre-screening questions for each position.  This method also allows processing each application to be done separately, including workflow steps, phone screen and interview notes, hiring manager access, etc.

The same is true for non-applicants.  Each time an applicant submits a resume, or a TAM user uploads a resume, TAM creates a new record.  This was done so that the TAM user could see a history of submissions/resumes.  You always have the option to search for and delete duplicate applications.

Applicant's records are cross-referenced by name, email address or phone number so that you can see if an applicant applied to multiple jobs.

If you are using Employment Applications, and an applicant applies for a different position, they have a choice of reusing a prior application, making changes, and then submitting.  The original application is not touched.

If an applicant applies for the same job more than once, TAM will overwrite any changes to their personal information.  The system will not overwrite attachments or answers to pre-screening questions.  So if an applicant gives the wrong email, phone number or name, they are able to apply again to make corrections.  We do not allow applicants to override their resume because a TAM user may have already viewed the original resume and made decisions based on that.  This is also true regarding pre-screening questions.